If your Loop Explorer 2 license is showing as "Invalid" or "Expired," check the following:
To obtain or renew a Loop Explorer 2 (LE2) license for Kentec fire control panels, you must apply through Kentec Electronics loop explorer 2 license
An active license is a prerequisite for accessing Kentec’s technical support line, as callers must provide a unique LE2 user ID for authentication. Application and Activation If your Loop Explorer 2 license is showing
: If your license expires, you can renew it directly through the software by navigating to Help > Update (or Tools > Licence in older versions), entering your credentials, and selecting "Check Now". entering your credentials